business mentoring

Steven Slater – The Next Reality TV Star?

Posted by Carl Gould on August 16, 2010
7 Stage Success with Carl L Gould, News Articles / No Comments

Here are my answers to an on-line interview I gave regarding Steven Slater and his ‘leap’ from Jet blue Airways. Enjoy.

*What is it about Steven Slater’s actions that cause the public to rally and support him?

Most people can relate to being in a situation in life where they felt overwhelmed or stressed or just tired of doing something they just don’t feel like doing. Steven did what a number of people have thought of doing but just never took action on.

*How might current economic conditions have impacted/compounded Slater’s situation? *

It may be that there have be finical pressures that have been building up on Steven; or there may have been some word’ through the grapevine’ that there may have been jobs like his that would be cut. So he felt the need to go out on ‘his own terms’.

What does the strong public response to Slater’s actions possibly suggest? *

            Discontent with the slow recovery to the current economic conditions. Lack of certainty with regards to job future.

What are early warning signs of job dis-satisfaction, frustration, contempt for the public/clients, occupational stress, etc.*

            As early as the time when Steven was hired, a personality profile assessment could have been done to ensure that he was a good match for the position. An incident like this typically does not happen overnight…is there a mentoring, coaching or counseling program in place that would allow for employees to anonymously to seek help without fear of retribution by the employer? Was he tired,? Was he losing weight?  Did his eating or drinking patterns change? Were his moods different? Did he withdrawal from socializing with his co-workers? While this is just a partial list, these are some possible early warning signals.

What steps should frustrated employees take? *

            They could…contact a superior, write a memo, make sure they are fully utilizing their personal/vacation/sick days. On a personal side, making sure that they engage in activities that allow for stress relief i.e. physical exercise, socializing with family and friends, down time or any other activity that allows them to clear their head and recharge their batteries.

At what point should an employee throw in the towel? *

            Once an employee feels that they have taken every measure within their power to correct their situation and they feel their measures have been unsuccessful, they should plan heir exit strategically. Meaning they should secure new employment while maintaining a positive relationship with their current employer as not to burn any professional bridges.

What are possible consequences of going out with a bang a la Slater?

            On the positive side, there is a reality show waiting out there for him; he will get his 15 minutes of fame. On the negative side, he may find it very hard to find a job in the industry. He may find it very hard to find a job period.  On the other hand, if he was ever thinking of starting a business, now is the time. If he is unable to monetize on this incident rather quickly the expenses and overheads of managing his celebrity will catch up to him rather quickly.

Carl L Gould is the president and Chief DISCoverY Officer CMT international, LLC (www.CMTmentors.com), the farthest-reaching business mentoring organization in the world. Carl’s unique approach to executive coaching, business mentoring and performance training helps his clients achieve results worldwide.  His upcoming book, The 7 Stages of Small Business Success – From Startup to 7 Figures in Three Years or Less, will provide entrepreneurs and business owners a step-by-step formula to taking their businesses to the next level.

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Have you written your “Book of Lasts”?

Posted by Carl Gould on August 13, 2010
7 Stage Success with Carl L Gould / No Comments

A friend of mine was recently telling me about a funeral he attended…for a 10-year old child. Just 6 months ago, this young boy was full of life and energy; doing all the things a 10-year old child should be doing… 

And then…the diagnosis no parent ever wants to hear…that your son has a series of inoperable brain tumors. Six months later, the boy was gone. 

For all of you parents, grandparents, godparents, aunts and uncles, do you remember those “Book of Firsts?” Those journals where you would record your child’s first…

…Day on Earth?

…Words?

…Steps?

…Meal?

…Crawl?

…Birthday, etc?

We have all seen those books, right? They give us a keepsake of many of the milestones of our life. We cherish those moments and appreciate the opportunity to relive them. We can pinpoint those ‘firsts’ because they happened in the past and we have a chance to reflect back on them. 

But what about the present? Do you capture the moments of your life in real time. And what if these experiences were your last ever? Your last lunch with a friend? Your last kiss goodbye? Your last walk in the park? Your last step? Your last birthday? Your last meal? Your last words? 

What if…

            You were writing your “Book of Lasts” every minute of every day? 

            Would you live any differently? Would you treat people differently?

            What would you forget?

            Who would you forgive?

 Certainly makes you think and consider the possibilities, doesn’t it. That lunch with a friend was very impactful on me and has really stuck. From this “Book of Lasts” perspective, everyday becomes almost like a second chance, a new lease on life.

 Definitely put things in proper perspective… 

Carl L Gould is the president and Chief DISCoverY Officer for CMT International, LLC (www.CMTmentors.com), the farthest-reaching mentoring organization in the world. Carl’s unique approach to executive coaching, business mentoring and performance training helps his clients achieve results worldwide. His latest book, The 7 Stages of Small Business Success – From Startup to 7 Figures in Three Years or Less, will provide entrepreneurs and business owners a step-by-step formula to taking their businesses to the next level. To learn more about Carl, go to www.CarlGould.com and www.The7StagesOfSmallBusinessSuccess.com.

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Lessons Learned From my Trip to South Africa

Posted by Carl Gould on July 27, 2010
7 Stage Success with Carl L Gould / No Comments

I.                    The South Africans treated every match of the World Cup as if it were the 7th Game of the World Series, even if their team wasn’t playing. They are so passionate about soccer; it drew interest from the casual (and indifferent) soccer fan. 

Lesson Learned (well, reinforced): Passion and enthusiasm are infectious! If you believe that strongly in your product or service, you will gain the attention of someone who wasn’t even considering you beforehand. 

I have signed business coaching, business mentoring, and business advisory clients with clients who had previously not even considered my service but were taken in by my passion and enthusiasm. 

II.                  The Vuvuzela is a native horn that is obnoxiously loud. The organizers of the world Cup considered banning the Vuvuzela for fear that it would create a poorer fan experience.  Just the opposite happened…the Vuvuzela could be heard everywhere, on the streets, in malls, airports and yes at matches. It became an international phenomenon. 

Lesson?: Blow your trumpet as loud and as long as you can. If it is done in the spirit of fun, goodwill and a genuine desire to enhance people’s lives, it will be embraced! 

III.                “Welcome to My Office”

The toilet attendant (bathrooms are referred to as ‘toilets’ internationally) greeted every visitor with a smile and the greeting, “Welcome to my office.”

Lesson?:  Any job can be made fun and enjoyable, if you set your mind to it. Focus on the client experience, greet them with a smile, welcome them to our place of ‘business’, and you can turn even the s888iest of jobs into a pleasurable experience.

IV.                “Care for Some Tea?” 

Wake up Tea, Arrival Tea, Morning Tea, Tea with lunch, Afternoon Tea, “Tea” (late afternoon tea) and Tea with and after Dinner, Evening Tea. Have I missed one? 

Lesson?:  Our international friends are prolific tea drinkers, and they use this at times for social interaction and networking. We as Americans can learn a lot in the area of creating balance in our daily lives from those who ‘work to live’ rather ‘live to work’. 

Take time from your day to relax, enjoy your favorite beverage, take a walk around the block. These mini breaks will allow you to stay fresh and more present during the day.

Carl L Gould is the president and Chief DISCoverY Officer CMT international, LLC (www.CMTmentors.com), the farthest-reaching business mentoring organization in the world. Carl’s unique approach to executive coaching, business mentoring and performance training helps his clients achieve results worldwide.  His upcoming book, The 7 Stages of Small Business Success – From Startup to 7 Figures in Three Years or Less, will provide entrepreneurs and business owners a step-by-step formula to taking their businesses to the next level.

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