entrepreneurs

Business Etiquette For Entrepreneurs

Posted by Carl Gould on January 04, 2011
business, entrepreneur, marketing, small business owner / No Comments

Three things I wish all entrepreneurs would abide by…

1. Be Responsive. Technology has allowed us to instantaneously send and receive
communication in multiple formats. We can text, email, IM, post to social media, Tweet,
Blog (and, oh, by the way, make a phone call) right from our phone. Yet, with all this
fire power in our handset, we seem to be no quicker to respond to requests. As a matter
of fact, we seem to be getting slower. Follow this protocol…Response within 24 hours?
You are responsive. Response within 24-48 hours? You need a good reason why it took
so long. Response takes longer than 48 hours? No excuse is a good one…but do your
best. If you will be away on an extended vacation or holiday, use your auto responder
feature on your email server and people will have the expectation to await your return.

2. Deliver ALL News, Not Just Good News. Can’t deliver by the deadline? Don’t have
the funds to pay the bills? Not going to meet expectations as promised? Be upfront
and communicate with the other party. We are all human (yes, even you) and o one is
expecting you to be all things all the time. People are understanding and the certainty you
will give them by communicating your situation is a more professional approach. Many
entrepreneurs use the ‘better to ask forgiveness’ principle a bit too much.

My business pet peeve-It’s Net-WORK, not Net-EAT! Don’t get me wrong, I don’t mind when
people at networking events eat finger foods as they are provided. Do I have to shake your hand
full of ranch dressing and barbeque sauce? And, by the way, it is OK to wipe all of the food off
of your cheek, thank you. This is a major blunder I see a number of business owners make. They
leave a lasting impression of poor eating habits in additional to their poor networking habits.

I hope this rant sheds some insight to how you might be perceived.

 “Carl L Gould is the President and Chief DISCoverY Officer CMT International, LLC
(www.CMTmentors.com), the farthest-reaching business mentoring organization in the world.
Carl’s unique approach to executive coaching, business mentoring and performance training
helps his clients achieve results worldwide. His latest book, The 7 Stages of Small Business
Success – From Startup to 7 Figures in Three Years or Less, will provide entrepreneurs and
business owners a step-by-step formula to taking their businesses to the next level”. Gould is
also the author and creator of The 7 Stage Turnaround Process (www.7StageTurnaround.com).
7 Stage Consultants help business owners grow their sales, increase their cash flow and lower
their expenses using a proven method of business growth strategies. To learn more about our
Consultants, go to http://7stageturnaround.com/mtc/mentorlist.php?groupid=1

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Negotiating salary: should you negotiate all you can or take what they offer?

Posted by Carl Gould on November 10, 2010
Money, business, employees, small business owner / No Comments

Unemployment is at a record high and many job seekers struggle with not only getting a job, but securing a salary commensurate to their qualifications. While this blog is historically devoted to entrepreneurs, we do get many employees who are looking for tips in speaking to business owners.
To negotiate or to not negotiate, that is the question…
1. Investigate what the going rate is for your services in the marketplace currently. Find out what people are being hired for and at what salaries. This would give you a good idea as to what the ‘competition’ is doing. This might help you establish your ‘asking price’.
2. Know your ‘walk away’ number. Is there a level of compensation that you would not accept no matter how badly you needed the job? If the employer offers you compensation that is at or near your asking price and far away from your walk away number, then there is no need to negotiate.
3. Negotiate on perks, benefits, and terms if you can’t negotiate price.
a. Most businesses are struggling to hang on and, during this time, most employees are lucky just to have work. The last thing an employer needs is another bill they can’t pay. However, in lieu of increased salary, they may be willing to give you…flexible hours, increased benefits, more vacation or holiday time, etc.
b. Unless you can show your employer that you bring into the company or save the company, five times your salary or more, then negotiating on price will be quite difficult.
Be realistic! Recognize that times are tough. Also, recognize that entrepreneurs are keenly aware that this is an excellent environment to take risks and to grow. Get hired at a rate you can live with and live on, prove your worth, and negotiate from there having shown your value directly.
“Carl L Gould is the President and Chief DISCoverY Officer CMT International, LLC (www.CarlGould.com), the farthest-reaching business mentoring organization in the world. Carl’s unique approach to executive coaching, business mentoring and performance training helps his clients achieve results worldwide. His latest book, The 7 Stages of Small Business Success – From Startup to 7 Figures in Three Years or Less, will provide entrepreneurs and business owners a step-by-step formula to taking their businesses to the next level”

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